UNITED STATES SHIPPING
- All shipments require authorizing signature at the time of delivery. No exceptions.
- Troy Lee Designs is not responsible for lost or stolen merchandise that is delivered without a signature required.
- All packages shipped within the USA are shipped via UPS Ground Service, unless otherwise specified by customer.
- We offer 3 day, 2 day, and next day air service at an additional cost.
- Orders requesting next day air service must be submitted by 3pm PST.
- We can not ship to P.O. Boxes, only residential or business addresses.
- Alaska and Hawaii packages can must shipped via 2 day or next day air service.
- Shipping Rates are based on retail dollar amount purchased.
- UPS Ground shipments can take 1-7 working days depending on your location
- All outgoing orders are shipped FOB Corona, CA USA
- Troy Lee Designs does not ship internationally.
- For International Orders, please contact us for a list of distributors in your country.
All merchandise returned to TLD requires a return authorization number (RA) obtained from TLD. You must include a copy of the original invoice and a letter of explanation with the return. Any merchandise returned for credit or refund must be in "new" condition and be resalable as "new". Return requests must be made within 30 days of invoice date for exchange or refund consideration. TLD reserves the right to charge a 20% restocking fee on returned goods.